(39 articles)
Andrea

What the «User Observation Lunch« is and why you need it

With us, the viewing together of test videos usually takes place at irregular intervals. In one week, for example, we spend a whole morning just looking at test videos, but in the...
User Testing
2 min read
Andrea

Why you should watch your user test videos together with your team

Usability expert Jared Spool published a remarkable article in 2011 entitled “Fast Path to a Great UX - Increased Exposure Hours”.
User Testing
2 min read
Andrea

5 Tips for User Test Scenarios

You don’t have to be a usability expert to improve your product through user testing. How many usability problems you’ll find in your tests depends primarily on your test scenario...
User Testing
5 min read
Andrea

User Testing: How many people should you test with

Imagine that you have a porcelain store. One day a piercing scream rings through the shop, followed closely by that feared sound of things breaking on the floor. When you get to the...
User Testing
6 min read
Andrea

The myth of the perfect user test participant

The only really big mistake you can make in user testing is not to start testing. However, this is something that often happens, when people wish to start their first tests and frantically...
User Testing
3 min read
Stefan Rössler

The Irrational Fear of “Professional Testers”

Many product teams are concerned about testing with so-called “professional testers”. Professional testers are people who have already participated in several user tests before...
User Testing
10 min read
Markus Pirker

The ROI of User Testing: Why Improving Your Website’s Usability Is Always Worthwhile

The impact of investments in user experience projects is measurable in dollars and cents and can be directly linked to revenues.
Product Management User Testing
6 min read
Arne

The 5 Best Tips to do User Testing on a Small Budget

By definition, user testing (also referred to as usability testing) is the process through which the interface and functions of a website, app, product or service are tested by real...
User Testing
6 min read
Stefan Rössler

3 Reasons Why Usability Testing Isn’t Part of Your Workflow

We believe the Web is about people. And that usability testing is the perfect way to understand these people and to improve your website based on their goals and needs, their feedback...
User Testing
7 min read
Stefan Rössler

Everything You Need to Know About Proactive Usability Testing

Proactive Usability Testing - what it is, how it works, and why it would be smart to make it a habit.
User Testing
4 min read
Stefan Rössler

How to Excite Stakeholders to Start Usability Testing

We asked our readers to tell us about their biggest challenges when it comes to usability testing and it seems like getting buy-in from internal and external stakeholders is one of...
Product Management User Testing
5 min read
Stefan Rössler

Why Designers Should Do Usability Tests

We did a lot of usability tests in the past – for our own designs as well as for web sites and software designed by other people.
User Testing
4 min read
Stefan Rössler

5 Simple Steps to DIY Usability Testing for Creators

Illustration by Juhan Sonin Usability testing can help you dramatically improve your website or app by watching people use it.
User Testing
5 min read
Stefan Rössler

Why You Don’t Need To Test With Your Target Audience

Graphics designed by Freepik It’s hard to believe, but you don’t need representative users for user testing.
User Testing
5 min read
Markus Pirker

We are selling usability wrong. And it sucks.

As UX designers our job is to analyze and understand the goals, motivations, and behavior of people and create easy, understandable and efficient solutions tailored to their needs.
User Testing
3 min read
Markus Pirker

How To Save Up To 40% More Time at Remote Usability Testing

If you’re improving your website with the help of remote usability testing you’re already saving up to 60% of the costs and time involved, compared to traditional Lab Testing.
User Testing
3 min read
Stefan Rössler

How to Easily Find and Fix Usability Problems

If you think your site has usability problems, you’re probably right about that. Every website has them and it’s a constant battle to find and fix these issues. The easiest way...
User Testing
5 min read
Stefan Rössler

3 Things You Shouldn’t Ask in a Usability Test

Usability tests let you find out what’s clear and what’s not clear to people as they use your website.
User Testing
2 min read
Markus Pirker

6 Usability Tasks You Haven’t Tried So Far But Really Should!

Usability testing can be a really easy thing to do. You can do almost anything wrong – as long as you get your tasks right, your usability testing will always work. Stefan has already...
User Testing
3 min read
Stefan Rössler

How to Write Better Tasks to Improve Your Usability Testing

Usability testing is easy and you’ll get valuable insights even if you’re doing it for the first time.
User Testing
5 min read
Markus Pirker

Embrace Failure – or How to Get Over Your First Usability Test

I remember one of our first usability projects. We were asked by a big Austrian technology company to evaluate the usability of their hardware product. We ran a usability session with...
User Testing
2 min read
Stefan Rössler

Why You Should Watch First Time Users

There's real value in watching people using your website for the first time. Be sure to observe unexpected behavior and instantly see what works, and what needs to be improved. How...
User Testing
1 min read
Markus Pirker

The 10 Best Online Courses on Usability and User Testing

There are plenty of resources available online to learn more about user testing and usability tests.
User Experience User Testing
5 min read
Shirley Lowe

How eCommerce Companies Utilize User Experience to Boost their Conversion Rates

eCommerce companies tend to care about their conversion rates more than any other product company. Every customer matters when it comes to small drop shipping orders. If you don’...
eCommerce User Experience User Testing
5 min read