User Testing

With us, the viewing together of test videos usually takes place at irregular intervals. In one week, for example, we spend a whole morning just looking at test videos, but in the...

Usability expert Jared Spool published a remarkable article in 2011 entitled “Fast Path to a Great UX - Increased Exposure Hours”.

You don’t have to be a usability expert to improve your product through user testing. How many usability problems you’ll find in your tests depends primarily on your test scenario...

Imagine that you have a porcelain store. One day a piercing scream rings through the shop, followed closely by that feared sound of things breaking on the floor. When you get to the...

The only really big mistake you can make in user testing is not to start testing. However, this is something that often happens, when people wish to start their first tests and frantically...

Many product teams are concerned about testing with so-called “professional testers”. Professional testers are people who have already participated in several user tests before...

The impact of investments in user experience projects is measurable in dollars and cents and can be directly linked to revenues.

By definition, user testing (also referred to as usability testing) is the process through which the interface and functions of a website, app, product or service are tested by real...

We believe the Web is about people. And that usability testing is the perfect way to understand these people and to improve your website based on their goals and needs, their feedback...

Proactive Usability Testing - what it is, how it works, and why it would be smart to make it a habit.

We asked our readers to tell us about their biggest challenges when it comes to usability testing and it seems like getting buy-in from internal and external stakeholders is one of...

We did a lot of usability tests in the past – for our own designs as well as for web sites and software designed by other people.

Illustration by Juhan Sonin Usability testing can help you dramatically improve your website or app by watching people use it.

Graphics designed by Freepik It’s hard to believe, but you don’t need representative users for user testing.

As UX designers our job is to analyze and understand the goals, motivations, and behavior of people and create easy, understandable and efficient solutions tailored to their needs.

If you’re improving your website with the help of remote usability testing you’re already saving up to 60% of the costs and time involved, compared to traditional Lab Testing.

If you think your site has usability problems, you’re probably right about that. Every website has them and it’s a constant battle to find and fix these issues. The easiest way...

Usability tests let you find out what’s clear and what’s not clear to people as they use your website.

Usability testing can be a really easy thing to do. You can do almost anything wrong – as long as you get your tasks right, your usability testing will always work. Stefan has already...

Usability testing is easy and you’ll get valuable insights even if you’re doing it for the first time.

I remember one of our first usability projects. We were asked by a big Austrian technology company to evaluate the usability of their hardware product. We ran a usability session with...

There's real value in watching people using your website for the first time. Be sure to observe unexpected behavior and instantly see what works, and what needs to be improved. How...

There are plenty of resources available online to learn more about user testing and usability tests.

eCommerce companies tend to care about their conversion rates more than any other product company. Every customer matters when it comes to small drop shipping orders. If you don’...