Best Ways to Anticipate Your Customer Needs [Infographic]
![Best Ways to Anticipate Your Customer Needs [Infographic]](https://cdnblog.userbrain.net/wp-content/uploads/2018/08/Anticipate-Your-Customer-Needs.jpg)
A great entrepreneur focuses on increasing profits while anticipating customers’ needs. It’s truly important to know what your clients want in order to satisfy their demands. If you are not aware of their preferences, climbing the success ladder might be harder than expected. You must put yourself in their shoes, remember their needs, and always pay attention to their feedback.
138 FREE ebooks on User Experience, Usability, User Interface Design and more
Human behavior is amazing. That’s probably why it’s so easy to fall in love with user-centered design. It’s a broad subject that is based on human-computer interaction, psychological triggers, behavioral patterns, and then spits out user interface design, user experience design, web design and more.
It’s a science that pokes into users minds with relentless curiosity. And relentless curiosity is what all creatives have in common. Continue reading
“Alexa, How Will Voice Impact User Experience?”
Voice — or designing interactions for voice experiences — is the next frontier of UX or user experience design. What makes things a little tricky is that it’s essentially “invisible” and includes no visual elements, at least in the conventional sense. There are no animations or accents to help portray action. There are no colors or shapes involved, heck pictures and video don’t have a role on voice platforms at all.
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Learning Web Design: How to Get Started and Not Give Up
Web design is one of the most sought out skills out there right now, so you might be thinking – why not get into it?
Building a website from the ground up can be both challenging and rewarding. Especially in today’s ever-changing times, it can be difficult to know where to start.
Watch out! 10 UX Design Myths that can trip you up
User Experience designers need to be skilled in many areas to create an excellent experience for users. The essence of great UX goes way beyond providing a checklist of features. It’s a challenging, complex and multi-faceted role to slip into.
Which is why it doesn’t help that there are certain myths floating around. We decided to look at some of these UX myths and bust ‘em.
Why Prototyping is Fundamental For Good Design
The thing is, it’s already acknowledged in engineering circles that prototyping is a necessary component innovation’s design “life cycle”. But just why is it important to prototype no matter if you’re in the soft- or hardware business? Well, let’s take it back to the basics first.
5 Simple Steps to Take your UX Design from Good to Great
Your website’s UX design can never be perfect or completely done. But no matter what stage you are at, there are always some simple ways to tweak and improve. Continue reading
Richard Branson’s Top 5 Hacks on Improving Your Customer Support
As one of the worlds’ most inspiring businessmen and the founder of Virgin Group, Richard Branson, is definitely a person that can teach us a thing or two when it comes to doing business and how to treat the customers that come along with it. Continue reading
Do You Agree that Product Thinking Is the Next Big Thing in UX Design?
UX designers often get caught up in trying to design the best possible interface or product which is both streamlined and easy to use. In addition to that, they work hard on providing users with a set of features which enables them to do things just a little bit easier. Continue reading
7 Basic UX Rules for Your Online Business
User experience is the overall perception and feeling that users get after interacting with a digital product. The experience that users get when interacting with e-commerce sites is very crucial since it determines whether browsing a site will end up as conversion in sales. Continue reading
11 Tips to Writing Customer Centered Content
When it comes to creating content, you’ve probably heard it a million times: “it should be customer-centered”. But what does this refer to, after all? Does it mean you have to address the customer directly? Continue reading
How Graphic Designers Can Smoothly Switch to UX Design
Graphic design is the closest link between the public eye and design itself. This makes it one of the hottest careers at the moment, with a myriad of job opportunities. Out of those job opportunities, the most promising and highly paid design path is user experience or UX design, with a median salary of $100,000 per year for experienced designers. Continue reading
Artificial Intelligence and Customer Engagement
Artificial Intelligence or AI has been well-received in every industry in the world, because of its endless potential and countless abilities. Automation software and AI can do unimaginable things for your business, and there is no saying as to where it will lead from here. Continue reading
How to Make Your Content Crystal-Clear with These UX Tips
User Experience is a broad subject and covers all kinds of elements of a website from the interface to the way the content is laid out, each element just as important as the last. However, many website owners and designers seem to be drawn to improving the technological side of things rather than the way the content is digested by the reader. Continue reading
How to Turn Customer Pain Points Into Pleasure
As an entrepreneur and business owner, your main goal likely revolves around increasing sales and growing your business.
There’s nothing inherently wrong with this; after all, you wouldn’t enter the business world if you weren’t intent on becoming successful, right?
How To Benchmark User Experience On Your Website
User experience is relative. A customer’s decision to transact (or not transact) with you is significantly influenced by how good (or bad) their experience is on your website compared to competition. In an industry where all websites are equally bad, customers are more likely to transact with a site that sucks the least.
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10 of the Best Christmas Gifts for UX Designers
Christmas is coming and everyone is running around looking for gifts. But how to present your freaky friend who is doing some weird User Experience design stuff? Don’t worry – just dig into our 10 Christmas gift suggestions for UX designers.
How the Google Ventures Design Sprint Works for Your Startup
In today’s competitive market, startup businesses that dawdle too long to get their product developed and their business launched, may not even get the chance to reach the market in the first place.
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Customer Onboarding: 5 Crucial Tips for SaaS Startups
We run a SaaS startup. While building Chanty business messenger we’ve learnt that a software itself doesn’t matter unless you have a well-thought-through onboarding process. If you don’t, customers will bounce right before they even get to use your product.
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This is the Relationship Between UX Design & High Conversion Rates
When landing on your site, what does a visitor want to do next? Part of your job is to predict what the consumer wants and deliver it. On average, people will stay on your website less than a minute, so you must capture their attention within the first few seconds. This is only the beginning.
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10 Ways To Make Your Lead Generation Website Convert On The First Visit
Why Are First Visit Conversions Key? Because: 84 Percent of Website Visitors Convert on the First Visit.
Straight North has been validating website sales leads for over two years. Based on the review of more than 300,000 true sales leads, we have learned something startling: 84 percent of website visitors convert on the first visit.
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5 Ways to Track & Optimize User Experience in Google Analytics
In today’s environment, user experience isn’t a plus. It’s a must.
Users are expecting that your website will be easy to navigate, and take them on a logical journey. They want it to be as friendly as possible and fulfill any needs they have.
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Watch Young People Desperately Trying to Use Old Technology
Kids are good at latest technology because they grow up with it, but what if you let young people use some old tech for the first time? As it seems usability testing old stuff with kids can really be fun to watch. 😉
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The 10 Best Customer Feedback Tools For Your Website
If you had a real store it would be easy for you to chat with your customers about their experience.
It’s often not that easy to gather feedback from angry, frustrated or disappointed customers on your website because an alternative offer is just a quick click away. They just leave without telling you why.
You need to find processes to capture feedback from your visitors at the right time and right place.
Here you’ll find a collection of the 10 best tools to help you gathering customer feedback on your website.
7 Step Guide to Guerrilla Usability Testing: DIY Usability Testing Method
In the field of User Experience and Product Development, research and planning rule the show.
Neglecting either of them will backfire on you and your organization with high user abandonment, increased need (and cost) for customer service, increased cost and time for development, and all in all—a complete waste of available resources.
But what can you do when deadlines are near and the budget is low?
You can do Guerrilla Usability Testing, a lean and agile approach to testing which doesn’t break the bank.
In 7 simple steps, we will show you how to conduct Guerrilla Usability Testing to get the maximum out of it.
How to Grow From Exposure to User Feedback in 3 Simple Steps
How to Improve Website Conversion by Optimizing for Repeat Business
Top-performing websites are effective in generating sales, but are they just as effective in retaining customers and generating residual income?
The question you should ask yourself is: What happens after I close this sale? Is that it? Will I ever see this customer again, or is this a once-only sale?
If your website isn’t designed to encourage repeat business, there are several strategies you can implement to turn things around.
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How To Find Out What Users Really Experience
Did you ever notice that user experience is a lot like health?
User experience designers are doctors. Developers are surgeons. Users are of course patients, and bad user experiences are like a disease.
The User is Always Right? Wrong!
As someone who might be called usability expert I’ve often referred to the old saying that the user is always right.
As an interface designer on the other hand, I can’t agree with this statement at all.
How to Integrate Continuous Micro Feedback Into Your Business
I once read a story about a great lecturer. After delivering his presentation he had the habit of asking everyone he had the chance to talk t what his interlocutor had absolutely disliked about his talk.
If people hesitated, he told them that he only had been invited as a speaker today because of his listening to and acting on every single negative feedback he received.
Lorem Ipsum Has to Die
Designers around the whole world know and use Lorem Ipsum or whatever type of text as placeholder.
The portfolios of some colleagues are full of commissioned works showing only placeholder texts instead of real information.
Some people may think that this is of no importance but I am actually absolutely unable to understand this…
How to Design Better Websites by Writing Them First
Imagine you’re working on the signup process of a website. Your goal is to create a great onboarding experience for your users.
You’ve done some research and want to start designing now.
How do you actually begin?
