(113 articles)
Tomer Sharon

Why online usability testing works

Online usability testing for Web products and mobile apps is a quick, reliable way of answering the question “Can people use the product?” Compared to traditional, in-person usability...
User Testing
2 min read
Markus Pirker

Why an obsession with demographics will hurt your user tests

A couple of months ago one of our blog posts mentioning our view on the (non existing) value of demographic targeting for user testing got featured on Designer News.
User Testing
5 min read
Jared Carrizales

This is the Relationship Between UX Design & High Conversion Rates

When landing on your site, what does a visitor want to do next? Part of your job is to predict what the consumer wants and deliver it.
eCommerce User Experience
4 min read
Markus Pirker

How you can make user testing a habit with Userbrain [VIDEO]

Hell frezes over. Userbrain finally got an explainer video. The awesome peeps at Mindconsole did a great job of translating our vision to fancy moving images. Continue reading
Product Updates
1 min read
Olga Mykhoparkina

Customer Onboarding: 5 Crucial Tips for SaaS Startups

We run a SaaS startup. While building Chanty business messenger we’ve learnt that a software itself doesn’t matter unless you have a well-thought-through onboarding process. If...
User Experience
6 min read
Markus Pirker

Why Testing Designs with Users Is Still a Major Challenge for Companies

The good folks at UXPin have just released their annual Enterprise UX Industry Report. They surveyed over 3.000 professionals - mainly product managers. The good news: things are...
User Testing
5 min read
Valeriya Melnikova

What Programming Language Should a Startup Choose?

If you ever want to turn a room full of engineers into a real battlefield, just say that one programming language is better than another.
Product Management
7 min read
Oscar Waterworth

How the Google Ventures Design Sprint Works for Your Startup

In today's competitive market, startup businesses that dawdle too long to get their product developed and their business launched, may not even get the chance to reach the market in the first place.
User Experience
5 min read
Shawn Arora

How to Test Your eCommerce Site for Conversion

There are a number of reasons why your eCommerce website may not be converting. The reasons could be as simple as your price being high or because you charge for shipping. At a more...
eCommerce User Testing
5 min read
Markus Pirker

How Milanote iteratively improves their product by testing everything with real users

The notes app Milanote is used by creative professionals working at big players like Apple or Facebook.
User Testing
7 min read
Markus Pirker

10 of the Best Christmas Gifts for UX Designers

Christmas is coming and everyone is running around looking for gifts. But how to present your freaky friend who is doing some weird User Experience design stuff? Don't worry - just...
User Experience
4 min read
Shawn Arora

How To Benchmark User Experience On Your Website

User experience is relative. A customer’s decision to transact (or not transact) with you is significantly influenced by how good (or bad) their experience is on your website compared...
User Experience
5 min read
Stewart Dunlop

How to Turn Customer Pain Points Into Pleasure

As an entrepreneur and business owner, your main goal likely revolves around increasing sales and growing your business.
User Experience
9 min read
Gloria Kopp

How to Make Your Content Crystal-Clear with These UX Tips

User Experience is a broad subject and covers all kinds of elements of a website from the interface to the way the content is laid out, each element just as important as the last.
User Experience
4 min read
Lucy Benton

7 Emails Your E-commerce Store Needs to Send Out on an Automated Basis

Emails. People have been using this communication medium for decades, but its marketing potential has been largely uncovered until now. What about you? Are you truly aware of how automated...
eCommerce
2 min read
Robin Singh

Artificial Intelligence and Customer Engagement

Artificial Intelligence or AI has been well-received in every industry in the world, because of its endless potential and countless abilities.
User Experience
4 min read
Stefan Rössler

How to make usability testing a habit

Before we tell you how to make usability testing a habit, you might be interested in why we think this is important.
User Testing
7 min read
Olivia Ryan

How Graphic Designers Can Smoothly Switch to UX Design

Graphic design is the closest link between the public eye and design itself. This makes it one of the hottest careers at the moment, with a myriad of job opportunities. Out of those...
User Experience
5 min read
Alice Jones

11 Tips to Writing Customer Centered Content

When it comes to creating content, you’ve probably heard it a million times: “it should be customer-centered”.
User Experience
5 min read
Paul Bates

7 Basic UX Rules for Your Online Business

User experience is the overall perception and feeling that users get after interacting with a digital product.
User Experience
4 min read
Markus Pirker

UX Teardown: TransferWise Money Transfer Service (9.2 of 10)

Sending money abroad online is now easier than ever, but how simple is it really? In order to answer this question, Userbrain is currently carrying out an in-depth benchmarking study...
UX Reviews
8 min read
Tom Jager

Do You Agree that Product Thinking Is the Next Big Thing in UX Design?

UX designers often get caught up in trying to design the best possible interface or product which is both streamlined and easy to use.
User Experience
4 min read
Olivia Scheibelreiter

Richard Branson’s Top 5 Hacks on Improving Your Customer Support

As one of the worlds’ most inspiring businessmen and the founder of Virgin Group, Richard Branson, is definitely a person that can teach us a thing or two when it comes to doing...
User Experience
5 min read
Olivia Scheibelreiter

How to Maximise Conversions With the Perfect CTA Button

Does your business thrive on online campaigns? Maybe you’ve tried social media, email marketing, and online ads to get your message across.
eCommerce
4 min read